Questions, answered

Book a free AI audit through the contact form. We\'ll schedule a 45-minute call within one business day, then send you a written report with our recommendations.

A 45-minute discovery call where we map your workflows, a written report identifying your top 3 automation opportunities with ROI estimates, and a recommended tech approach. No obligation to continue.

Yes — most of our clients are founders or operators, not engineers. We handle the technical decisions and translate everything into plain English.

Our headquarters is in Bellevue, Washington (USA). We work with clients globally and have team members across multiple time zones.

We offer three monthly retainers — Starter, Growth, and Enterprise — plus custom one-off projects. All retainers are month-to-month with no long-term contracts.

No setup fees. Monthly retainers include everything in the package. Optional add-ons (like brand identity or SOC 2 readiness) are quoted separately.

Yes. All retainers are month-to-month with 30 days notice. You keep ownership of all work delivered.

You do. Every line of code, design asset, and trained model belongs to your company once final payment is received. We never lock clients into proprietary platforms.

Landing pages ship in 1–2 weeks. Custom web apps run 6–12 weeks depending on scope. AI automations are usually live within 2–4 weeks per workflow. We share precise timelines after the audit.

Every project has a dedicated PM, a private Slack channel, and weekly Friday demos. You\'ll always know what\'s shipping next and what\'s blocked.

Unlimited revisions within the agreed scope. Out-of-scope changes are quoted and added to the next sprint.

All packages include a maintenance retainer with monitoring, updates, and continuous improvement. AI systems especially need ongoing tuning as your data evolves.

We are model-agnostic. We pick the right tool for each job — OpenAI, Anthropic Claude, open-source Llama, or fine-tuned custom models. We optimize for your accuracy, latency, and cost requirements.

Almost always. We integrate with whatever you have — Salesforce, HubSpot, Notion, Airtable, custom databases, legacy systems. We never force a rebuild that isn\'t necessary.

We follow industry-standard practices: encryption at rest and in transit, least-privilege access, audit logging. For SOC 2, HIPAA, or other compliance needs, that\'s part of our Enterprise package.

Yes — for Enterprise clients. We can deploy to your AWS, Azure, GCP, or on-premise infrastructure with full configuration management.

Every project has a dedicated team: a PM, a lead engineer, a designer (when relevant), and access to our AI specialists. You\'ll meet them in the kickoff call.

Our core hours overlap with US business hours (Pacific time). We have team members in PKT, GMT, and PST — async-first collaboration with live calls 2–3 times per week.

Yes — our Enterprise tier includes a dedicated squad working only on your project. Other tiers share senior team members across 2–3 clients.